Terms of Use

Last updated: 22 October 2026. These Terms replace the Terms of Use last revised on 11 August 2026.

1. About these Terms

1.1 homees.co ("Homees" or the "Website") is operated by Home Pros Pte. Ltd. (UEN 202118507K), a company registered in Singapore, of 8 Burn Road, #08-16 Trivex, Singapore 369977 ("we", "us", "our"). Homees was previously called SGHomeNeeds.

1.2 These Terms are a contract between you and Home Pros Pte. Ltd. They apply whenever you visit the Website. Extra terms in clause 6 to clause 8 apply when you create a free member account. Clause 9 applies to businesses listed on the Website.

1.3 How you accept. If you create an account, you accept these Terms when you tick or click to confirm and then click "Create Free Account". If you do not have an account, you accept these Terms by using the Website. If you do not agree, please do not use the Website.

1.4 Electronic contract. You agree that these Terms may be formed, accepted and kept in electronic form, and that our electronic record of your acceptance (including the date, time and version of the Terms) is valid evidence of it.

1.5 Our Privacy Policy (Part B) explains how we handle personal data. Please read it.

1.6 Age. You must be at least 18 years old to create an account. Anyone younger may use the Website only with the involvement of a parent or guardian.

2. What Homees is — and what it is not

2.1 Homees is a free online directory of home-service contractors in Singapore. It provides:

(a) listings of home-service businesses (each a "Listing"), showing the business name, category, services, location, opening hours, website and social media links, prices where the business has published them, warranties the business states, its Google rating and a selection of its Google reviews;

(b) service pages, cost guides, the Check Price calculator and the renovation estimator, which give typical Singapore price ranges;

(d) for members with a free account: contractors' phone numbers and email addresses, saved contractors, and "My Home" — a private Home Profile where you record details of your home and the jobs you have done (see clause 7).

2.2 Homees is a directory, not a marketplace. We do not book, arrange, schedule, quote for, supervise, inspect, pay for, hold money for or guarantee any work. There is no booking, payment or escrow on the Website, and there is no Homees mobile app.

2.3 Your contract is with the contractor. You contact contractors directly. Any quotation, agreement, deposit, payment or warranty is between you and the contractor alone. We are not a party to it, and we do not act as anyone's agent.

2.4 Prices are a guide only. Cost guides, calculators, estimates and "from" prices show typical ranges. They are not quotations or offers, and actual prices depend on the job and the contractor.

2.5 Ask Homees gives automatic answers drawn from our own Listings, guides and FAQs. Its answers may be incomplete or out of date. They are not professional advice.

3. Free for homeowners; how Listings are chosen and ordered

3.1 Homeowners never pay to use Homees. Searching, comparing, contacting contractors and using My Home are free.

3.2 Businesses cannot pay to be listed, to rank higher or to receive a badge. Business partnerships never buy a Listing or a position.

3.3 We decide which businesses to list. We may decline, suspend or remove a Listing at any time, for example if a business closes, changes trade, turns out to be a shop that does not send people to customers' homes, or breaches clause 9.

3.4 Order of results. Top positions in each category are set by our team based on track record and review history. Other Listings are sorted by the number of Google reviews. The order in which Listings appear is not a recommendation that any contractor is suitable for your job.

3.5 How Homees is funded. We do not currently charge contractors or partners for anything. Business and partnership enquiries never buy a Listing, a position or a badge.

3.6 If we introduce paid services for businesses, we will update these Terms and announce the change on the Website before the paid services start. Any paid content will be clearly labelled.

4. Listings, badges and what we check

4.1 Where Listing information comes from. Listings are compiled from public sources, including the business's own website, its Google Business Profile and the ACRA business registry (BizFile), and from information the business sends us. Each Listing shows when its data was gathered (for example, "data as of Aug 2026").

4.2 What we check before listing a business. We check that:

(a) the business sends people to customers' homes to do the work (retail-only businesses are not listed);

(b) it is a Singapore business with a live website or Google Business listing; where we can confirm its ACRA registration number (UEN) in BizFile we record it on the Listing, and a Listing without one says "registry number not yet on file"; and

(c) a person on our team has read its website, services and photos to confirm that it is a real home-service business doing the trade it claims.

Where we have not yet recorded a business's UEN, its Listing says "registry number not yet on file" and the business cannot carry the Verified badge until it is recorded.

4.3 "Verified" badge. A business carries the Verified badge only when all three of these are true:

(a) its ACRA registration number (UEN) is on file and shown on its Listing;

(b) its operating status has been confirmed by its Google business listing and by an independent web check; and

4.4 A Listing marked "Listed" rather than "Verified" has passed the checks in clause 4.2, but we may not yet have completed the Verified checks.

4.5 "Homees Best Pro". Best Pro is a recognition given by our team to selected businesses within a category. Best Pro currently reflects a manual review by our team of a business's track record and reviews; we are formalising an objective rule (minimum Google rating and review count, reviewed regularly) and will publish it on the How We Vet page when it takes effect. Best Pro is never paid for. It is not a guarantee of the quality of any job.

4.6 Warranties. Where a Listing shows "Warranties", the warranty is stated by the business on its own website. We do not give, back or enforce any warranty. Ask the contractor for the warranty terms in writing.

4.7 What we do not check. We do not inspect work, and we do not verify trade licences, insurance cover, CaseTrust accreditation, pricing or staff. No badge means we have not yet confirmed a registry number. For regulated work, ask the contractor to show you the relevant licence or registration before you pay a deposit — for example BCA registration for structural or major renovation work, an HDB-registered renovation contractor, an EMA licensed electrical worker, a PUB licensed plumber or an NEA licence for pest control — and a copy of their public liability insurance. The line "Licence not provided to Homees" means only that we have not seen a licence. It does not mean that the business is unlicensed.

4.8 Information can change. Listing information is correct only as at the date shown. Businesses move, change hands or close between our checks. Always confirm details directly with the business before you engage or pay it.

4.9 Reporting errors and problems. Use the "Let us know" link on a Listing or email contact@homees.co. We review every report and correct errors we confirm within 5 business days. If a contractor on Homees fails to deliver, tell us. We will look into it and may remove the Listing or a badge. We do not, however, investigate disputes on your behalf, mediate between you and a contractor, or award compensation.

5. Google ratings and reviews

5.1 Star ratings, review counts and review text on Homees are taken from each business's public Google Business Profile. Reviews are shown with the reviewer's name as it appears on Google, the star rating and the date, without editing or rewording. Long reviews are shortened on screen with a "Read more" link that shows the full text. Each Listing states when its Google data was last synced (for example, "Google data synced Aug 2026") and links to the business's Google listing, where you can read all of its reviews.

5.2 Reviews are the opinions of their authors, not of Homees. We do not write, edit, solicit, pay for or accept reviews. Businesses cannot enter or change their own rating, and neither do we.

5.3 A Listing shows a selection of a business's Google reviews, not all of them. The reviews shown are the most recent reviews made available by Google at the time of our last sync. The home page shows a small number of reviews chosen by our team, reproduced verbatim with attribution. Where a business has no Google reviews, the Listing says "No Google reviews yet".

5.4 If you are concerned about a review, please report it to Google. When a review is removed from Google, it will be removed from Homees at our next sync. We will act sooner on a valid legal request under clause 10.5.

5.5 Ratings and reviews are obtained through Google's Places API, refreshed periodically, and displayed verbatim with attribution to Google and a link to the business's Google listing, in line with Google's terms.

6. Your account

6.1 A member account is free. To create one you give your full name, email address, Singapore mobile number and a password. You agree that the information you give is true and that you will keep it up to date.

6.2 Keep your password secret and do not share your account. Tell us at once at contact@homees.co if you think someone else has used it. You are responsible for what is done through your account, unless the misuse results from our failure to take reasonable care.

6.3 Contractor contact details. Contractors' phone numbers and email addresses are shown only to signed-in members. You may use them only to contact a business about home services for your own home. You must not use them for marketing, resale, recruitment or building lists.

7. My Home, your Home Profile and your content

7.1 What you can record. My Home lets you record details about your home (such as home type, flat type, town, year built, floor area, last renovation and installed systems), jobs you log (such as title, category, contractor name, dates, costs, your own rating and notes), items and appliances (such as brand, model, purchase date, warranty expiry and last service date), notes, renovation projects and tasks with budgets and costs, and contractors you save (together, "Your Content"). My Home uses Your Content to show you a maintenance schedule, reminders, a home condition score and cost estimates.

7.2 Private to you. Your Home Profile is private. We do not publish it, and we do not share it with contractors. Ratings you give in your own job log are private notes. They are not published as reviews.

7.3 You own Your Content. You keep all rights in Your Content. You give us a non-exclusive, royalty-free licence to host, store, copy, process and display Your Content to you, and to use it to run, secure, support and fix the Website. This licence ends when you delete the content or close your account, except for copies kept in backups for a limited time and copies we must keep by law.

7.4 Generated results are a guide. Maintenance schedules, reminders, condition scores and cost estimates are calculated from what you enter and from typical intervals and prices. They are not an inspection or professional advice, and they do not replace a manufacturer's instructions or a qualified professional's advice.

7.5 Reminders. Reminders appear in My Home. We do not currently send reminders by email, SMS or WhatsApp.

7.6 Keep your own copy. We take reasonable care of Your Content, but please keep your own copies of important records such as receipts and warranties.

7.7 Corrections and feedback. If you send us a correction or suggestion about a Listing or the Website, we may use it free of charge to improve the Website. We will not publish your name with it.

7.8 You must not submit content that is unlawful, false, defamatory, infringes anyone's rights, contains another person's personal data that you have no right to give us, or contains malicious code. We may remove content that breaks this clause.

8. Rules for using the Website

8.1 You must not:

(a) scrape, crawl, copy or download Listings, reviews, prices, guides or other content in bulk, or use bots or other automated tools to extract data, without our written permission;

(b) copy, republish, sell or commercially exploit any part of the Website;

(d) use contact details obtained from the Website to send spam or unsolicited marketing, including in breach of the Do Not Call provisions of the Personal Data Protection Act 2012 or the Spam Control Act 2007;

(e) harass, threaten or abuse any contractor or other person;

(f) try to get around our security or access controls, overload the Website, or introduce malicious code;

(g) pretend to be someone else, or misrepresent your connection with a business; or

(h) use the Website for any unlawful purpose.

9. Businesses listed on Homees

9.1 This clause applies to businesses that have a Listing and to the people who act for them.

9.2 Listing from public information. We may list a business that meets clause 4.2 using public information, without being asked. A Listing does not create any partnership, agency, employment or endorsement.

9.3 No paid listing or ranking. A business cannot pay to be listed, to rank higher or to receive a badge. A business, or anyone acting for it, must not offer money, gifts or any other benefit to us or our team for that purpose.

9.4 Claiming, correcting or removing a Listing. Email contact@homees.co, preferably from an address at the business's own domain, with the business's UEN and the name and role of the person writing. We will verify the business against the ACRA registry before we act.

(a) Corrections: we will update details that are supported by the business's own materials or official records. We will not change Google ratings or reviews.

(b) Removal: we will remove a Listing on a verified request from the business within 10 business days. We may keep a short record (business name, UEN and the request) so that the business is not listed again by mistake.

9.5 Content a business sends us. If a business sends us its logo, photos, portfolio, descriptions, prices or warranty details, it confirms that it has the right to do so and allows us to display that content on its Listing. The business keeps its copyright. Descriptions taken from a business's website are marked, for example "From [business]'s website — listed and manually reviewed on Homees".

9.6 What businesses must not do. A listed business must not:

(a) give us false or misleading information, including about licences, registration, insurance, warranties or prices;

(b) post, buy or arrange fake or incentivised reviews, on Google or anywhere else, to influence its Homees Listing;

(d) open homeowner accounts to collect competitors' contact details, or scrape the Website; or

(e) use the Website to contact homeowners. (Homeowners contact businesses, not the other way round.)

9.7 We may remove a Listing or a badge at any time if a business breaches this clause or no longer meets clause 4.2, or after reports that it has failed to deliver.

9.8 We do not promise any business any number of enquiries or customers.

10. Intellectual property and takedown requests

10.1 The Website's design, text, cost guides, data compilations, software, the name "Homees" and the Homees logo belong to Home Pros Pte. Ltd. or its licensors.

10.2 You may view and print pages for your own personal, non-commercial use. Any other use needs our written permission.

10.3 Business descriptions, logos and photos belong to the businesses concerned. Google reviews belong to their authors and are shown from Google. Nothing in these Terms gives you any right to use them.

10.4 Links to the Website are welcome, but you must not suggest that we endorse you or frame the Website.

10.5 Takedown and correction requests. If you believe that content on Homees infringes your copyright, is inaccurate, or is defamatory, email contact@homees.co with: your name and contact details; the page address (URL); the content concerned; why you object; and, for a copyright claim, a statement that you own the copyright or are authorised to act for the owner and that your information is accurate. We will review each request promptly and may remove or disable access to the content. We may ask for a notice in the form required by the Copyright Act 2021.

11. Links and embedded services

11.1 The Website links to businesses' own websites, their Google listings and social media pages, government websites and other third-party sites, and the Contact page shows an embedded Google map. We do not control these sites or services and are not responsible for their content, availability or privacy practices. Their own terms apply.

12. Changes to the Website

12.1 We may change, add or remove features, or suspend the Website for maintenance or security, at any time. We will try to give reasonable notice of major changes that affect members.

13. Disclaimers

13.1 The Website is provided free of charge, "as is" and "as available". We take reasonable care in compiling it, but Listings are compiled from public sources and may contain errors or be out of date.

13.2 We do not promise that any contractor is suitable, licensed, insured, available or will do good work, or that any price is accurate.

13.3 Information on the Website is general information. It is not professional, technical, financial or legal advice.

14. Our liability to you

14.1 What we do not exclude. Nothing in these Terms excludes or limits our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation; or

14.2 Contractors. We are not liable for the work, products, prices, conduct, licences, insurance, warranties or defaults of any contractor, or for loss arising from your dealings with a contractor. Any claim about a job is against the contractor.

14.3 Other limits. Subject to clause 14.1, we are not liable for:

(a) loss of profit, revenue, business, savings or opportunity, or any indirect or consequential loss;

(b) decisions you make in reliance on cost guides, estimates, condition scores or reminders without getting a quotation or professional advice;

(d) loss caused by your breach of these Terms.

14.4 Cap. Subject to clause 14.1, our total liability to you for all claims arising out of or in connection with the Website or these Terms in any 12-month period is limited to S$100.

14.5 Each exclusion and limit in this clause applies only so far as it is reasonable and permitted by law. Nothing in these Terms affects any right you have as a consumer that cannot be excluded, including under the Consumer Protection (Fair Trading) Act 1993.

15. If you misuse the Website

15.1 If you break clause 8 or clause 9.6 deliberately or negligently, you must compensate us for the reasonable losses and costs (including reasonable legal costs) that we suffer as a direct result.

16. Closing your account; suspension

16.1 You can close your account at any time by emailing contact@homees.co from your registered email address. We will then delete or anonymise your personal data and Your Content as set out in the Privacy Policy.

16.2 We may suspend or close your account if you breach these Terms, if we reasonably suspect fraud or misuse, if the law requires it. Unless there is a security or legal reason not to, we will tell you by email first and give you a chance to respond.

16.3 If we decide to close the Website for everyone, we will give members at least 30 days' notice by email so that they can ask for a copy of their data.

16.4 Clauses 5, 10, 13, 14, 15, 17, 19 and 20 continue to apply after your account closes.

17. Notices and electronic communications

17.1 We may send you notices by email to the address on your account or by posting them on the Website. An email notice is treated as received when we send it, unless we receive a message that it was not delivered.

17.2 You can send us notices by email to contact@homees.co or by post to 8 Burn Road, #08-16 Trivex, Singapore 369977.

17.3 You agree that notices, records and communications between us may be in electronic form.

18. Changes to these Terms

18.1 We may update these Terms from time to time. The new version will be posted on the Website with a new "Last updated" date.

18.2 If a change is material, we will email members at least 14 days before it takes effect. If you do not agree with a change, you can close your account before it takes effect. If you keep using the Website after that date, the new Terms apply to you.

19. General

19.1 These Terms and the Privacy Policy are the entire agreement between you and us about the Website.

19.2 Only you and Home Pros Pte. Ltd. have rights under these Terms. No other person has any right under the Contracts (Rights of Third Parties) Act 2001 to enforce any of them.

19.3 If a court finds any part of these Terms unenforceable, the rest remains in force.

19.4 If we do not enforce a right straight away, we may still enforce it later.

19.5 We may transfer our rights and obligations under these Terms to a successor that takes over the Website and agrees to be bound by them. You may not transfer yours.

19.6 These Terms are written in English. Any translation is for convenience only.

20. Governing law and disputes

20.1 These Terms are governed by the laws of Singapore.

20.2 If you have a complaint, please contact us first at contact@homees.co. We will try to resolve it within 30 days.

20.3 If we cannot resolve it, either of us may propose mediation at the Singapore Mediation Centre. Mediation is voluntary, and it does not stop either of us from going to court.

20.4 The courts of Singapore have exclusive jurisdiction. This does not stop you from bringing a claim in the Small Claims Tribunals where they have jurisdiction.

21. Contact us

Home Pros Pte. Ltd. (Homees), 8 Burn Road, #08-16 Trivex, Singapore 369977. Email: contact@homees.co. Opening hours: Monday to Friday, 9:00 AM – 6:00 PM.

Last updated: 22 October 2026